Constructive Conversations

Episode 6: Should I Hire a Realtor if I am Buying New Construction?

• Victorian Finance • Season 1 • Episode 6

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The difference between a smooth new construction experience and a nightmare often comes down to one critical decision: having your own real estate agent. While many buyers assume the builder's on-site representative will adequately protect their interests, this fundamental misconception can lead to costly mistakes and frustration.

In this eye-opening conversation with Corey Gilmore, team lead for CMG Real Estate Group, we uncover why having independent representation is absolutely essential when building a new home. Corey shares a shocking story about a client whose builder constructed the entirely wrong floor plan upstairs—and then refused to fix it. This real-world example perfectly illustrates why you need someone fighting exclusively for you when problems arise.

We explore the crucial distinctions between resale and new construction purchases, revealing how much less control buyers have with builders. From navigating complex builder contracts to understanding the true cost of those "free closing costs" when using an in-house lender, your agent provides expertise that protects your investment at every turn.

For custom home buyers, the stakes are even higher. An experienced agent helps prevent common pitfalls like overbuilding for the area (which destroys future equity) and manages expectations around realistic timelines. As Corey explains, "If they tell us a year, it could be 18 months"—knowledge that prevents the all-too-common scenario of having moving trucks arrive when your home isn't ready.

Whether you're considering a production builder or custom home, this conversation provides essential insights that will transform your building experience. Don't make the costly mistake of navigating new construction alone—discover why the right representation makes all the difference in turning your dream home into reality.

SPEAKER_01:

Welcome back to Constructive Conversations, where we help homebuyers ask the right questions when it comes to new construction. Today we're going to be diving into the important topic that many people overlook is why should I hire a real estate agent when I'm buying a new construction home? I'm Zach Daniel with Victorian Finance.

SPEAKER_02:

And I'm Luke Barstell of Biz3D Space. Builders have sell reps on site, but those reps work for the builder. They don't work for you. Trusted real estate partner, you know, they can protect you and your interest, help you negotiate, guide you through contracts, upgrades, and even construction delays when those happen, which in construction they do. Joining us today is uh Corey Gilmore, team lead for the CMG Real Estate Group at Capstone Realty. Um they've helped countless buyers successfully navigate the new construction process. And we're gonna uncover why having your own realtor is not just helpful but essential when you're guy building uh new. So, Corey, um would you like to just kind of give us a little bit of like your background and stuff like that?

SPEAKER_00:

Yeah, absolutely. First of all, I want to thank you guys for just having me on this podcast. Uh Steven Guy, y'all's executive producer. Yes. Mentioned you guys multiple times, told me a little bit about what you guys were doing here, and I'm just excited just to be here, just to be a part. Excited to have you, man. Absolutely. Awesome. But yeah, um, for me, man, I've been in uh real estate now for uh 12 years. I'm kind of telling my age. Sorry, but um yeah, 12 years. Um I started obviously as just a solo agent in the business. Um business got rolling, things got uh really good for myself, and I decided to just uh start a real estate team. And uh our team is called CMG Real Estate Group. We are uh we've got a roughly about 24 agents and um four really just support staff that work with us. Um so we're we stay pretty busy and it's fun. We we're all about team culture. Yeah. And we kind of kind of run our team like a family. So any we call ourselves a CMG family. Um, our tagline is you're not just a transaction, you're family. So we try to treat our clients like that as well.

SPEAKER_01:

Yeah, absolutely. Yeah, so I guess when you're representing a buyer, yeah, whether it be new construction or resale, is there a difference there? Oh yeah, yes.

SPEAKER_00:

Um, so in the resale world, things are a little bit more coming from a real estate side and a consumer side. Um, we tell our clients when you buy a resale home, there's just a lot more control that the um the buyer has. You know, we can control what terms we put in the contract. Uh, we can control, you know, when we close, right? Like typically if it's a how resale house, we can close within 30 to 45 days, maybe, right? Right. Um, so just a lot more variables that you can control when you're working with a client that's purchasing a resale home. When you um are purchasing a home that is a new construction home, there's just a lot more variables that you can't control. One is the builder, they're pretty much going to determine the terms of the contract. They're most builders, um, even from um production builders all the way to um custom builders, they have their own contract documents that their attorneys have drawn up. And I mean, we can add things and ask to add things and like the additional provisions, right? But we can't change anything. Generally the terms aren't changing. The terms are gonna be the terms, yeah. Obviously, we go through and read it and you know, explain it, but it's really just is what it is. Yeah, yeah.

SPEAKER_02:

So, like with with building, you know, there's like we're kind of talking about these two separate groups here. We've got you know, track home builder type stuff, and then we got custom building. So, well, I've actually got a custom home building company, and you know, explain to us what are the benefits of having a real estate agent. If you're a buyer approaching custom home building, you know, why should they have a realtor? I I'm of the opinion they really should have one.

SPEAKER_00:

So yeah, honestly, the the custom home side is where it gets the most scary. Yeah, um, because really from a custom home side, um the way they do their the the whole financing is different. So a lot of a lot of the custom builders require the buyer to get a construction loan on the property and that um when they get the construction loan, that um builder is going to make draws from the loan at certain um points of the construction process to in order to build the house. Well, the hard part is is that um before the build starts, the builder gives estimates on what things cost. And but obviously we know with you know inflation and tariffs, things change, right? So from a consumer standpoint, when there's just so many variables coming from the um the process, you know, you have to you really need somebody to uh have you help you under first of all understand the process, show you like the pros of what it means to build a custom home, show you the cons, prepare you for okay, what happens if this situation happens during bill like you know you go into it alone, yes, your builder might explain it to you, but your your custom builder is going to be focused on trying to build your home, not preparing you for the different variables that can come up.

SPEAKER_01:

Yeah, and we talk a lot about that on this podcast. I mean, there's just so many questions that people go into, and there's no no one's there to give you an answer. Exactly. And so that we're trying to change that narrative and kind of ask those questions, provide those answers, but ultimately that's what a realtor's job is to be that person in your corner providing those answers for you. Absolutely.

SPEAKER_02:

So I was gonna say, I think one of the things that, like, we see as a designer, if you've got not just any real estate agent, but an educated real estate agent in new construction, yeah, some of the things they can bring to the table, man. Like if you're looking for land, like if you don't have land and you're looking for it, yeah, and they know, hey, you know, slope development, you know, that that's I know your budget is my client. And I know slope development costs more. And maybe I maybe I'm familiar with square footage numbers. If you got those good relationships, yeah, that realtor can really help set you up for success early on in the land purchase phase.

SPEAKER_00:

Absolutely. I recommend, you know, especially well with any new construction, but especially on the custom side, getting with the real estate agent prior to talking to a builder. Because that agent, especially if they're a seasoned agent, they're gonna know which builders to you know lean more toward. They're gonna know what builders not to use. Yeah, relationships. Exactly. And also they're they're going to, like you said, they're they're gonna be able to know, like you as a a buyer, what your needs are and kind of help navigate you to the best location to to build your house from a land standpoint, from a location standpoint.

SPEAKER_02:

So are you overbuilding for the area, stuff like that? Like for helping you protect that's not in your investment.

SPEAKER_00:

That's it.

SPEAKER_01:

And that's something that you know I run into on the lending side with custom homes is always appraisal issues. And I mean that could be depending on the area and what you want to build, like you could severely shoot your budget uh just solely on appraisal issues alone.

SPEAKER_00:

I know. And it's sad because I've I've had people, you know, call me to want to list they list their home, and it'll be a custom build, and quite frankly, they just overbuilt for the area to where they were when it was time to relist, they did not get the equity that they needed or wanted to just because of they just overbuilt for the area.

SPEAKER_02:

So, like on the flip side of that, let's that's like custom building. So on the other side, like production building, yeah. You know, what are I guess some advantages of having your own realtor that's representing you rather than maybe a buyer's agent that's on site? Because I get people all the time like, oh, I just called, you know, the name on the sign, or I just showed up and talked to that person and they're gonna represent both sides. What's up? What's the benefit of having your own representation there?

SPEAKER_00:

Absolutely. So I tell people the number one thing is that on-site agent, first of all, represents the best interests of the company that they're working for. Right now, I know a lot of great on-site agents who they try to take care of the the customer no matter what.

SPEAKER_01:

Yeah.

SPEAKER_00:

Um, but when it, you know, nobody hope hopes there's issues down the road, but when issues will arise and when those issues come, like you need somebody in your corner to ask those questions and fight for you when the builder says, No, we're not doing that. That onsite agent is not going to fight with their builder to do that for them because they represent the builder, right? Versus having like somebody work for the buyer or agent work for the buyer, that agent has no ties to the builder. They're gonna make sure that your best interest is taken, is is at heart when through just really throughout the process.

SPEAKER_02:

So you're really getting yourself a teammate to go into it.

SPEAKER_00:

The analogy that I give is would you be on trial for murder and allow the prosecution to represent you?

SPEAKER_02:

That's a good one.

SPEAKER_00:

You would never like let the prosecutor represent you as a defendant. So you need somebody, you need a a lawyer and in that standpoint, a lawyer to argue and defend you as best as you can, right? On your side. Same thing when working with the new constructions, uh, whether it be um um production builder or custom, you need somebody that's gonna solely just have your best interest at our.

SPEAKER_01:

Yeah, gotcha. So we touched on this just a little bit ago where most builders are gonna have their own sales contracts in place. So, you know, what should buyers know about this and how do you kind of navigate those? Yeah, you know, can you change anything in them?

SPEAKER_00:

Yeah, the short answer is no. Like um, the builders' contracts, uh they're they're rarely what's in that contract in that document, they're rarely going to deviate from it. And and I will say the majority of builder contracts in our area are pretty standard. So there's only a couple of things, key things that I try to look for in a contract, um, just to really just explain it to my buyer so that they have they have an understanding. Not necessarily the fact that we can change it, but it's better to understand what that contract is saying so that if something does come up, you're not like, well, why is it like this? You already have an idea, right?

SPEAKER_01:

So what are some things they can change? I mean, yeah, we talked about change orders before and stuff like that. So what are some of the items that a buyer can change? Um in the contract, in the contract, or just yeah, you know, I've we've discussed things like incentives or upgrades. Yeah, so well, what are some of those?

SPEAKER_00:

Yeah, absolutely. So um things that buyers can change with in the contract are really if the builder's negotiated price, you can hopefully get that price. Whatever they're offering, you can hopefully get it changed. You can add in into the additional provisions, like additional items that you may want. Like maybe the builder's willing to like get free blinds and want that in the contract. Maybe uh they're gonna help you pay some closing cost. You want that in the additional provisions in the contract.

SPEAKER_01:

Yeah.

SPEAKER_00:

Um, maybe there's um a lot, a lot of times I have clients that go new go the new construction route because they have a home to sell, and so they want to kind of time it to where you know their house is um closing at the same time the new house is closing. Well, in there we can play with some different contingency language and and add that to the contract just to make sure that you're they're fully protected. If that house doesn't sell, they're not obligated to buy both homes. So we want to add language like that.

SPEAKER_01:

So okay.

SPEAKER_02:

Um, one of the things that like as a builder I find pretty helpful is like having a realtor that knows what they're doing in new construction and stuff, it's super, super helpful for us because like it's a third party that doesn't have emotions tied up in the project. Yeah, and so you know, when they do change orders and we're like, hey, we're gonna charge for that, yeah, and this is why. Well, they just hear a builder going, I'm gonna charge you more money. Yeah, and then you get that realtor to come alongside them and go, hey, listen, like you've explained this to me a whole bunch that you did want this, and they're saying it's not charged. This is why it's just a somebody that doesn't have emotion, like an emotional charge about the project that can help explain it away.

SPEAKER_00:

Yeah, yeah, especially when it comes to change, and just so the audience knows why builders charge like change order fees, and when you go to try to change something, they try to charge you for it. Um, and that's mainly because the most builders, when you go through your design selection process, they order everything at one time. So they've already paid for it up for especially if you're working with the production builder. Well, really, only when you're working with the production builder, but those things have been already ordered, paid for. If there is a change, then the vendor actually charges the builder to change that item because that item has already been in basically so it's more of a passive fee, exactly.

SPEAKER_01:

Yeah, exactly. So so um, have you ever helped a buyer in a bad situation with a builder before? Yes, so well.

SPEAKER_00:

Absolutely, man. Um, this story I every time somebody asks me that question, it stands out. Um, so I I won't say the name of the builder because I don't want to throw anybody under the bus. But um, I was working with a client and she um was uh building with the production builder. And with production builders, they have their own floor plans that you can choose from. But within each floor plan, like you can make some structural changes, like at least this builder allowed you to make some structural changes. So um all is good. We go, we look at the plans, we sign off on the plans, plans, every everything is you know looking good. Everybody's on the same page. Well, fast forward three months from contract. Um I go to just walk the house for the client, and I I typically like to walk the house with the plans. Yeah, and I go upstairs, and the entire upstairs is a different layout than what is on paper. So I'm like, well, this isn't right, something's up. So I call my client, I say, Hey, you have some time in the next day or two to meet. I just want to make sure I'm looking at this right and making sure we're all on the same bench. So she's like, Okay, perfect. Winky meet. So we met the next day. Um, and lo and behold, I'm looking at the plans and they built the wrong upstairs. Like she wanted a different layout upstairs. They did, I think just let's just call it probably layout A was built and she wanted layout B. Yes. And layout B was what we had. So um obviously we contacted the construction manager. The houses had already been framed, and there's it hadn't been sheetrocked yet, but it was already pretty much framed up.

SPEAKER_01:

Right.

SPEAKER_00:

Um, so I called the construction manager and say, Hey, I think we got a problem, there's an issue with the layout. Um, he says, Okay, he comes to he meets us at the job site, he says, Oh, man, we've never done this before. It's wrong. Let me call my boss. He calls his boss, and lo and behold, the owner of the company actually wanted to bring us in to meet. So we so I at this point, that's this is pretty unusual. Like the owner, president of the company wants to meet with the buyer and agent. Yeah, yeah. And my brain, I'm like, something's up. I'm thinking, guys, y'all got it wrong, tear it down and then build it right. Yeah. So we go up to uh meet with the owner, uh, or the president of the company. He's first apologetic, he says, Hey, I'm sorry, there was a mistake in the layout. Um, but at this point, we don't want to change. Like basically trying to get us to accept the uh house who says, Hey, you know, uh gave gave this, you know, crappy excuse of, but I, you know, being there with my client, my client is freaking out because she's like, This is my home, what's going on? And I said, No, no, no, sir, that's not how this is gonna work. I said, We've all agreed upon this plan, and you know, obviously I brought my plans or brought her plans. And he he says, Well, you can either take it or leave it. And that threw me off because I'm like, Whoa, okay, this is how you guys want to do business. Um, and I asked my client to step out the room, and I pretty much told that builder exactly what I thought. Um, so by the end of it, long story short, I talked to my client and I told my client, like, listen, if it were me, I would back out of this contract. I know you want this house, but if they're gonna act like this at this frame at this stage, what's it gonna be? No telling what you're gonna get at the end of it. Exactly.

SPEAKER_01:

No telling. You get the wrong cabinets in there. Exactly, exactly. You just have to take everything at that rate.

SPEAKER_00:

Exactly. Um, so I said, if you if you tell me right now that you don't that you want to back up this contract, I will walk back in that office and get you every dime of your deposits back. Yeah, because in that contract it it says specifically that deposits are non-refundable. But I said, I'm gonna get you every dime back. She says, Corey, I trust you. I'm upset, I don't really like the way they're doing business either, but I want my money back. So I walk back in there, and lo and behold, we got every dime back, and we got out of that contract.

SPEAKER_02:

Well, and for the audience here, that means he didn't get a commission either. That and that's like true client representation. That's what you want is somebody in your corner that's gonna back you, yeah, no matter where where the money lands on something. Absolutely. Um, and as a realtor, by doing that, that's ensuring trust in a client and referrals down the road and all kinds of stuff. Absolutely. That's awesome. So, like, you can't, I guess you answered a lot of these. So uh attending like builder meetings, doing the walkthrough, what's kind of a standard practice for you as an agent? Like, what do you do in new construction?

SPEAKER_00:

Yeah, so I myself and I try to I definitely teach our team that you are we are first of all, every contract appointment, we want to be at the design center appointment, we want to be at every walkthrough. Um, that's mandatory.

SPEAKER_03:

Yeah.

SPEAKER_00:

Um, just because again, we represent, we want to make sure if there's anything that needs to be signed or if there's anything that's said, um, that you know, we just we want to hear everything. And that's that that's definitely one way we're able to really go to bat for our clients if things go south. But beyond that, um, we try, we try when construction is is being um when construction is happening, we try to uh go to the job site at least once a week just to check on the property. That's awesome. Most of our clients are going themselves as well because they're excited. Um, but this is more than most of the time, this is their first time doing this. They don't know what to look for. You know what I mean? It's just happening and they're like, this is awesome, but we're trained, we've done this a ton of times. We're trained to see, like, hey, something something's off about this, or uh, we may want to ask the construction manager, you know, questions about this. And not saying we always tell our our clients, like, listen, building a home is not a perfect process. Like, it's there's gonna be, you know, there's gonna be minor defaults too. I mean, they're building the house. Yeah, we gotta let them build a house, but that doesn't mean that we can't have our checks and balances as we go through the process just to make sure that everybody's on the same team.

SPEAKER_02:

Shoot, man. As simple as knowing that you need to contact the construction manager for a question. Like, yeah, you know, a lot of clients they'll they'll get timid and it's like, okay, I'm just not gonna say anything. And then they're unhappy with a product that's hurting a builder's reputation, whether it be custom or track, and it's like, man, if you had just said something, we could have changed this small thing and it wouldn't have been no big deal, right? You know, just knowing that they can communicate. That's it, absolutely.

SPEAKER_01:

So, how do you kind of prep those buyers for you know the possibility of delays? I mean, construction, it's not a perfect process. You're trying to pick a point six to nine months out, yeah. It's almost an impossible target to hit. Yep. I've had plenty of clients call me, you know, they got the moving truck in the driveway. It's not done. Yeah, it's not done yet. I mean, why not?

SPEAKER_00:

What do you do? So how do you work around those? It's all about setting expectations with the buyer. So if the builder tells us it's gonna be eight months, I tell our clients to plan for eight to ten months. Like have that two-month buffer. Yeah. Um, because anything can happen. It's not even just things that you know the builder did wrong and have or have to correct the mistakes. When you're dealing with weather, supply, supply issues potentially. Um so, you know, and and most I would say, especially production builders um on the production side, they are pretty good at hitting their dates and um because they want to get that house built as fast as they can in order to, you know, because they they're all the risk.

SPEAKER_02:

One that control a lot of their maybe not their supply line, but they control a lot of their workforce. Yeah, so they're they're just moving, they're moving their crews. Exactly. You get over there today kind of thing.

SPEAKER_00:

Yeah. Um, if you're doing a custom home, I I always like to do a three to four month buffer. Maybe sometimes depending on the custom builder, maybe even a five to six month buffer. So if they tell us a year, it could be 18 months.

SPEAKER_03:

Right.

SPEAKER_00:

Um, just because that in that from a um from a um custom home standpoint, like there's way more variables. And and for sure that builder doesn't have control because it's I mean, he's got his crews, but just to depending on what you are putting in your home, there's different vendors that he may not have worked with. So he's kind of like quoting you a lead time that he thinks, but the lead time on this new vendor that he's never worked with could be a lot different than what he expected.

SPEAKER_02:

Yeah, and I mean, all builders are not made the same, right? You got some builders that have orders built and are executing them as phases are being done. You got some of them that let people still pick things out halfway through the process. And if I'm waiting on you to pick a countertop, I can't order the countertop. So that yeah, it drags it out quite a bit.

SPEAKER_01:

So well, um, so when it comes to new construction, I guess regardless of production or custom, you know, who's paying your commission? Is it the buyer or is it the builder?

SPEAKER_00:

Yeah. Um, so we'll start we'll start on the um the production side.

SPEAKER_01:

Okay.

SPEAKER_00:

That side's pretty easy. I would say 99.9% of production builders are gonna pay the real estate agent's commission. Um honestly, I've been doing this 12 years. I've never had a time where they did it. So we're betting 100% from it, but I'm sure there's some variables out there that they didn't work out like that. So I don't want to say 100%, but for us, we're batting 100% where that production um builder is going to pay the Myers Asian commission. Now, on the custom side, it's a little different. So when you are meeting with the can um a custom builder, his his in his quote, because you're gonna basically he's gonna give you a quote on everything. In his quote, he's going to um factor in the commission.

SPEAKER_02:

Yep.

SPEAKER_00:

So the commission is so whatever number he gives you, just know that he's added the commission to that. So yes, you're not paying out of pocket, technically, but it's for the finance. Is in the is in the the cost of the house.

SPEAKER_02:

At what point on can uh custom construction are you getting paid? Are you getting paid on the front end, like draw number one, or you get paid draw like the last one?

SPEAKER_00:

Um that for for for us, we like to if we can have control over it, we like to drop the contract. We're we're not getting paid until the end. But I know with with custom, there's it's kind of the wild west. You can set it, you can create that contract or add add additional provisions to that contract to get paid on draw number one. Actually, I know there's a semi-custom builder here in town that does that does um have their um their their customers do construction loans and they pay their the commissions out at the time. Yep. Um and I I I don't I mean there's no wrong way, but for us, the way we work, we want to see it all the way through, like before we we get paid.

SPEAKER_02:

And I can see as a builder, like if you didn't want the agent poking around the entire thing, you're like, Yeah, you know what, we can pay. You can go home. Yeah, I'll don't worry about coming exactly. Yeah.

SPEAKER_01:

So um in-house lenders, I mean, we've talked about it um here before and even some future episodes, we'll talk more about it. But in-house lenders with production builders specifically, is it always the best interest for the buyer to use those or should they shop around?

SPEAKER_00:

First of all, always tell buyers to shop. Because even if you plan on going with the in-house lender and you get a a quote from an out um an outside lender, you can always try to get that in-house lender to match your beat it. And so if you don't shop it, you never have an opportunity to try to get your terms competitive.

SPEAKER_03:

Yeah.

SPEAKER_00:

Um, but second, from a standpoint of like sh did you ask me, should you use it? Yeah, I think I think it just depends on your situation. So a lot of the a lot of the times the builder, especially production builders, they have incentivized, they incentivize people to use their in-house lender. So they may say, if you use our in-house lender, then you will we'll pay all of your closing costs, or we'll pay a portion of your closing costs. Um and that typically tries, you know, entice buyers to use their in-house lender. Now, what some people don't know, and depending on the in-house lender, is that that cost of whatever incentive that they're giving you is built onto the loan.

unknown:

Yeah.

SPEAKER_00:

So they may give you like a a quarter of a point higher in your rate and say, yes, we're gonna pay all of your closing costs, but then like it's your rate's higher. So technically you're paying for it.

SPEAKER_01:

So you know, uh I've worked in my career, I've worked for a couple of different builders uh with their in-house mortgage company. Yeah, and yeah, I mean, most of the time that is the case where if they're paying closing costs, the mortgage company is just increasing. Children's somewhere, somewhere, stumpy. Or if they're not, then both companies, although they operate as separate entities, yeah, are still under the same main umbrella. And so they're just you know moving money from one balance sheet to the other balance sheet and it's a wash for them. That's it. Um, but most of the time the yeah, it's just built into the rate. Yep. So I've always encouraged people to shop, even where I work for a mortgage company and with a builder, yeah. Um, you know, realtors would ask me if it's a great incentive or should they shop.

SPEAKER_00:

Yeah.

SPEAKER_01:

Um, and you know, chances are that the mortgage company has enough margin built in because they've increased that rate, that if you do shop with another lender, they can't usually come back and match. Yeah, um, but I've also discovered that most of those mortgage companies do not have the flexibility and product that a lot of other mortgage companies.

SPEAKER_00:

That's it. Yes, you're only if you go with the in-house lender, there's only a few products that they can offer you, right? Versus yes, there you're getting an incentive here, but if you go with an outside lender, then they may have a little bit more flexibility on their product. So you're actually getting the better deal going with the outside lender. And then again, I always recommend if if the builders offer and and some type of closing cost incentive, go to the outside lender and try to see if they can match it or be beat it as well. Um, so again, you always want to weigh your options. Um when it comes to financing. And really, and again, this is why it's important that you do hire an agent because one builder will one builder's lender will give you, you know, what they call an estimated closing sheet. And a lot of for a lot of buyers that looks foreign and all those different fees, like you wouldn't even know it's kind of you're just looking at that bot. What's my feet? What's the bottom number of the slide? That's it. But when you're buying a house, you're binding, you're paying for it over the life of however long you're going to live there. So that those costs and those fees and that rate matters. So again when you're when you hire an agent we're able to you know help you compare one builder's one fee sheet to the next fee sheet to really kind of help you understand which one is going to be the best for your situation. That's awesome man.

SPEAKER_02:

Well uh as we kind of wrap it up okay I guess a last question here yeah what are like three things that you do as an agent that helps make the whole process less overwhelming? Because we know new construction there's a thousand decisions yeah and then you always hear somebody at the end well I'll never do that again. You know what what can we do and what do you guys do to prevent that?

SPEAKER_00:

Yeah so first one is the most important one is just managing expectations. You know, before we even look at production builders or custom builders or just new construction in general like we like to sit down and have just a buyer's consultation to explain the process. A buyer that's knowledgeable and understands the process is a buyer that's going to be happy in the long in the long running so even if things go south they have there's this comfortability of knowing what things could happen or what things may happen in the process that when they do arise there's not there's no panic because you have been have been told that this can be read and read absolutely and we've we've talked about that before where like you know anybody who says I'm never buying a house again is because they had a terrible experience. Exactly exactly and we tell our clients just to continue your answer question like from a new construction standpoint like you go and make just when you go to the to look at the build during the process like just go to make sure and look at things make make sure you're happy with everything. Let us worry about the nitty gritty you know in the weeds things so you're not having to stress over that now obviously if you are concerned about something bring it to us and we'll at least go to go fight with the the builder you don't have to do that. All you have to do is express your opinion and let us know how you feel and we'll be kind of your mouthpiece for you.

SPEAKER_02:

Yeah that's awesome man. So yeah I think I think that's all really good information and having that team member to back you up as you kind of get into stuff is awesome.

SPEAKER_01:

Yes sir very cool yeah so you know as we wrap up buying a new construction home should be exciting but it's also full of contracts deadlines decisions that can all feel overwhelming and that's why having the right realtor by your side will make a huge difference. So thanks Corey for sharing with us today if you're considered building or buying a new construction and you don't have to go at it alone reach out to a trusted realtor and they will put your interests first. So thanks for tuning in to have constructive conversations if you found this episode helpful be sure to share with someone who's thinking about building or buying a home and on the next episode we're going to kind of dive in deeper with what is a designer and we're going to talk about the difference between what a designer a draftsman an architect and even an interior designer is so thanks for listening and until next time

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Luke Barksdale

Co-host
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Zac Daniel

Co-host
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Corey Gilmore

Guest